Passionate about helping people by successfully managing projects and their expectations? We are looking for a Customer Service Representative to join our growing team.
As a Customer Service Representative, you are part of our sales support team and your passion for providing exceptional customer service contributes to our high level of customer satisfaction. Acting as the first line response to customers, you will communicate in an open, helpful and engaging tone, and focus on finding the right solutions with each customer in a timely manner.
You will be responsible for establishing relationships to ensure effective communication with appropriate stakeholders regarding inquires, projects, and issues. You will project manage orders – organizing and prioritizing customer needs, providing updates, price quotes and delivery timelines both internally and externally.
A pro-active, goal-focused, and detail-oriented customer service representative with previous experience in customer service/sales related positions preferred. A team player, with excellent organizational and time management skills, you must be a good communicator – where you listen to understand – showing initiative, and creative thinking to bring forward solutions for our clients.
Must have a fantastic attitude, patience and be self-motivated to be the best and to help others become their best. Should possess capabilities in Microsoft Office applications and have working knowledge of basic CRM programs.
A rewarding future with opportunities for professional growth, development, and advancement, in an excellent team atmosphere! We are global leader in manufacturing natural nutritional foods, ingredients and supplements for food and beverage companies that offers competitive wages, bonus programs, a industry leading benefits plan and a good work-life balance.
If you’re “good”, you’ll convince our VP of Sales to review your resume and interview you. Email your resume to [email protected] and indicate that you are interested in applying for the Customer Service Representative position in the subject line.
Major responsibilities Include:
Competitive wages, annual bonus potential plus an industry leading benefits plan.
Department: Customer Service