Inside Sales Coordinator

Passionate about a career in sales?   We are looking for an Inside Sales Coordinator to join our growing team.

Our Inside Sales Coordinator role offers an environment to learn sales, practice, challenge, and establish a strong foundation for your sales career path.   The focus is on qualifying web leads, developing customer opportunities and closing new business.   Your efforts directly contribute to Bioriginal’ s growth — providing you with serious opportunities for professional growth and development, along with a compensation plan that includes base salary, benefits and an impressive variable pay program.

You Need…

A position that will recognize you for your achievements; be able to capitalize on your natural drive, motivation, problem solving capabilities and independence. To learn and develop your sales experience to bring in new prospective leads and close new business.  You love to win… “good just isn’t good enough” – you need to be great!

We Want…

A pro-active, goal-focused, and detail-oriented inside sales person with two to three years work experience.  A team player that is willing to do what it takes to develop into a sales rainmaker in the industries we serve. You must be a good communicator, have a desire to develop and improve your sales skills, possess a fantastic attitude and are self-motivated to be the best and to help others become their best.  You must be proficient in Word, Excel and have working knowledge of basic CRM programs.

We Offer…

A rewarding future with serious opportunities for professional development and advancement, as well as unlimited growth through our variable compensation plan! We are global leader in manufacturing natural nutritional foods, ingredients and supplements for food and beverage companies that offers good base pay, commissions, bonus programs, benefit package and travel allowance.

Now…

If you’re “good”, you’ll convince our VP of Sales to review your resume and interview you. Email your resume to [email protected] and indicate that you are interested in applying for the Inside Sales Coordinator position in the subject line.

 

Major Responsibilities:

  • Order Management:
  • Handles all incoming calls in a timely, efficient and professional manner.
  • Expands and grows revenue and margin growth for assigned house account(s) within the human nutrition portfolio.
  • Collaborates with the external sales team on sales opportunities.
  • Resolves product or service problems by clarifying the customer’s complaint; determining cause of the problem; selecting and explaining the best solution to solve problems; expediting correction or adjustment and following to ensure resolution.
  • Logs all customer issues and concerns into the Company’s NCR and/or Case Management database.
  • Provides sales support to all customer leads, which may include all of the following:
    • Selling current and new products
    • Preparing price quotes based upon customer lead requests
    • Entering purchase orders
    • Providing shipping documents
  • Collaborates with the external sales team on all leads that are determined to be handed over to the sales channel managers.
  • Logs all customer lead contact whether e-mails, telephone calls or any other communication into Salesforce.
  • Communicates with internal departments to ensure availability of product and delivery times for new orders closed with customer leads.
  • Maintains a rolling three months sales forecast for the customer lead opportunities which will be reviewed and discussed with the V.P. of Sales on a weekly basis.
  • Increases education and awareness of Bioriginal products by pro-actively promoting our product portfolio with new leads.
  • Performs account management activities.
  • Schedules regular customer calls to maintain the customer’s rolling sales forecast. Sales forecast accuracy is a critical success factor.
  • Increases education and awareness of Bioriginal products by pro-actively promoting our product portfolio.
  • Ensures personal and team goals are achieved monthly by executing the key performance indicators.

Qualifications:

  • A related college degree is preferred.
  • Possesses strong customer service skills, understanding the importance of delivering exceptional customer service.
  • Possesses strong communication skills (both written and verbal).
  • Possesses strong problem-solving skills, with the ability to respond to client inquiries by using existing knowledge, skills and resources.
  • A minimum of 2 years work experience in customer service or sales related positions.
  • An attention to detail and an ability to prioritize, as well as excellent organizational skills is required.
  • Experience within MS Office Suite is required.
  • Experience with Salesforce is preferred.

Excellent compensation package with salary, incentives plus full benefits.

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Closes: Ongoing
Type: Full-Time
Department: Sales

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